Travelex launches new bureau at Westfield London

27 Feb 2024

Leading travel money provider’s new store at Europe’s largest shopping centre further expands distribution network

Travelex, the global travel money services business, has launched a new bureau at Westfield London, Europe’s largest shopping centre, further expanding its distribution network into major shopping centres.

Located on the ground level at the southern entrance, the new bureau offers a full suite of foreign exchange services - including over-the-counter conversion of a wide range of different currencies, the ability for customers to purchase a pre-paid Travelex Money Card, and click-and-collect services, as well as two ATMs.

Originally opened in 2008 following a £1.6bn, five-year development, Westfield London houses more than 450 retailers and over 80 eateries across 2.6 million square feet, making it both the UK’s and Europe’s largest prime retail centre. Each year the centre receives around 21m visitors from over 100 different countries.

The new site, which is Travelex’s 67th store in the UK, is its second bureau at a leading UK shopping centre, with Travelex also operating at Selfridges’ iconic London flagship store. The global travel money specialist has traditionally operated at major transport hubs, but through its shopping centre stores is enhancing its unrivalled retail distribution network, enabling it to cater to the diverse range of travel money needs.

The new bureau follows the recent opening of more than 20 new Travelex stores across Europe, Asia-Pacific, the Middle East and Brazil, as well as the expansion of the ATM click-and-collect service across Heathrow, Manchester and Birmingham airports in the UK. The new bureau also follows Travelex’s recent announcement that its international revenues had jumped by a quarter over the last 12 months as international travel continued to rebound.

Richard Wazacz, Travelex CEO, said:

“Were delighted to have launched our latest bureaux at Westfield London – not just one of Europe’s most iconic retail destinations, but one with a truly international customer base. Our new bureau means our customers can conveniently fulfill all their cash and card travel money needs whilst enjoying the world-leading retail and hospitality benefits Westfield London has to offer.”

Laura Waters, General Manager, Westfield London, said:

“The opening of Travelex, the world’s leading foreign exchange specialist, enhances our already diverse portfolio of retailers, restaurants and entertainment choices at Westfield London. This addition is set to offer a valuable service to our customers, particularly those who are frequent international travellers, as well as catering to the needs of tourists seeking the best experience during their visit to London.”

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