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About Us

A highly diversified business with multiple revenue streams operating in the fast-growing global travel money market.

Founded in 1976, Travelex is the only global travel money business offering customers a unique omnichannel proposition - cash & card – to simplify access to international money, however and whenever.

We are a highly diversified business with an unmatched retail operation in over 20 countries in the UK, Continental Europe, Asia, Australia, New Zealand, and the Middle East. Our retail presence includes circa. 600 stores and 800 ATMs in some of the world’s top international airports and major transport hubs, as well as prime shopping malls, high streets, supermarkets, and city centres.

Through our outsourcing business, we provide foreign currency services to a wide variety of partners, who usually have recognisable distribution networks and consumer brands (e.g. supermarkets, retail banks). This model enables our partners to provide their customers access to foreign currency quickly, securely, and via a choice of channels. Our partners can opt for an entire end-to-end foreign exchange operation or a customised selection of products and services that suit their business needs.

We also supply currency to customers via our wholesale infrastructure and network of international vaults and cash processing facilities, some of which are among the world’s largest. We source, repatriate, process, and distribute large quantities of foreign currency banknotes for clients including small financial institutions to major banking groups and central banks in over 80 countries.

Through our retail, outsourcing, and wholesale distribution models, we’re able to serve our customers’ international money needs all around the world.

Our mission & strategic pillars

We are proud to be one of the market leading foreign exchange specialists and we work hard every day to keep it that way. We do so by striving to achieve our mission, vision and strategic pillars and staying true to the values which have helped build the leading position we have today.

Our mission is to simplify our customers' access to international money, however and whenever.

Customer centric

We commit to excellent service and product offerings for our customers and partners across our international reach, distribution network and broad customer base.

Colleagues at our core

We believe our colleagues are our key differentiator; from the front line through to our support centres, we aim to create a safe and dynamic environment where all colleagues can thrive, feel supported and engaged, and reach their full potential.

Compliance culture

We have unique regulatory knowledge and capability, putting compliance and risk management at the core of our partnerships and service offerings.

Competitive advantage

We know our long-standing brand, expertise and footprint make us one of the market leading specialist providers of international money.

Committed, focused investment

We focus on optimising, investing and innovating to deliver value for our customers and partners, and our shareholders.