Terms of use

Who We Are

Travelex Limited. Registered Office: 65 Kingsway, London WC2B 6TD. Registered in England and Wales under number 04001915. You can also contact us at: customerservices@travelex.com

Use of the Website

This website ("Website") is operated by Travelex Limited ("Travelex" or "us" or "our") on behalf of itself and its holding companies, subsidiaries and group companies (together, the “Travelex group”). Access is provided only in accordance with Travelex’s Website Terms of Use. Please read the following Website Terms of Use carefully before you start to use the Website. By using the Website, you indicate that you accept the Website Terms of Use and that you agree to abide by them. If you do not accept and agree to the Website Terms of Use set forth below, please refrain from using the Website.

Warranty Disclaimer

All content and services on or available through the Website are provided on an "as is" basis. Travelex does not make any representation or give any warranty in respect of the Website or its content. In particular, Travelex does not give any warranty as to the accuracy, suitability, reliability, completeness, performance, fitness, freedom from viruses or timeliness of the content or services contained on the Website. Moreover, but without limiting the exclusion, the information services on the Website are intended for use by personal or business travellers or by individuals or companies seeking to make payments abroad in foreign currencies, and should not be used for speculation or investment. These information services and other content of the Website are not intended to amount to advice on which reliance should be placed. We accept no responsibility or liability arising from any reliance placed on such services by any visitor to the Website or by anyone who may be informed of any of its contents. In addition, we give no assurances that you will receive the services for which you register.

Copyright Notices

Copyright in works contained in the Website, including, but not limited to, all source code, software, design, graphics, text, images, sound recordings, animations and video sequences, are owned, or licensed, except as otherwise expressly stated, by the Travelex group. You may access the Website for private, non-commercial use of the facilities offered. You may not otherwise copy, transmit, display, perform, distribute (for compensation or otherwise), license, alter, store or otherwise use the Website or any of its content. You may, however, print off copies and download extracts of any Website screen for your personal reference. You must not modify the paper or digital copies of any Website content you have printed or downloaded in any way, and you must not use any graphics, images, sound recordings, animations and/or video sequences separately from any accompanying text. At no point are you permitted to use any Website content for commercial purposes without the prior written consent of Travelex.

If you print, copy or download any part of the Website in breach of these Website Terms of Use, your right to use the Website will cease immediately and you must notify us and, at our option, return or destroy any copies of the Website or Website content you have made.

Linking to the Website (whether to the home-page or otherwise and including framing) is permitted only with the prior written consent of Travelex.

Trademark Notices

“Travelex®” and "The Worldwide Money Logo®” are registered trademarks of Travelex. Other featured words or symbols, used to identify the source of goods and services, are the trademarks of their respective owners.

Web Content and Materials

The information, materials, products and services contained in the Website are subject to change from time to time without notice. Not all products and services are available in all geographic areas. Your eligibility for particular products and services is subject to final Travelex determination and acceptance. Travelex may discontinue or make changes to the information, products or services described herein at any time. Any dated information is published as of the published date only, and Travelex does not undertake or assume any obligation or responsibility to update or amend any such information. Furthermore, by offering information, products or services via the Website, no solicitation is made by Travelex of any person to use such information, products or services in jurisdictions where the provision of such information, products or services is prohibited by law.

Links to Other Sites

Links to third-party websites may be included on the Website and are provided solely as a convenience to customers. Travelex has no control over the content on such third party websites. Travelex does not endorse, make any representation or take any responsibility for such sites or the content on such sites. You are responsible for complying with the terms of those sites. Travelex makes no warranties, either express or implied, relating to the content of such sites and shall have no liability relating to or arising from such sites. The use of any third party website is completely at your own risk.

Personal Information and Payment Security Privacy policy.

Use of this Website is subject to these term and conditions, as well as our Privacy Notice and Cookies Statement If you subscribe to or purchase Travelex products and services, this Privacy Notice forms a part of your contract with Travelex.


Travelex cease may terminate your access and use of any part of the Website at any time without notice for any reason subject to the rights you have under these Website Terms of Use. Travelex reserves the right to cease operating the Website at any timie without notice.


If you have any concerns about material which appears on the Website, please contact customerservices@travelex.com.

Alteration of Terms

We may, at any time, with immediate effect, change, suspend or withdraw the Website and these Website Terms of Use without notice and without liability to you. If we revise these terms, we will post the revised version on the Website. You are expected to review our Website Terms of Use from time to time to take notice of any changes we make, as they are binding on you. By using the Website you will be accepting the changes.

These Website Terms of Use were last updated on January 23rd, 2012.

Law and Jurisdiction

Our relationship shall be governed and interpreted in accordance with English Law. Any dispute, which cannot be resolved between us, shall be resolved in the English courts.

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